Free shipping on US orders of $32.99 or more. Items may ship from our US warehouse or, when local stock is temporarily unavailable, directly from our international warehouse.
Items shipping from our US warehouse are typically packed and shipped within 1 business day. Orders placed over the weekend or on a holiday are processed on the next business day.
If an item is temporarily unavailable at our US warehouse, it may ship directly from our international warehouse. The applicable estimated delivery time is shown on the product page before you place your order.
US orders of $32.99 or more qualify for free shipping. For orders below $32.99, the applicable shipping rate will be calculated and displayed at checkout. Delivery time depends on the warehouse fulfilling each item.
| Fulfillment | Estimated Delivery | Shipping |
|---|---|---|
| US Warehouse | 2 to 5 business days | Free on $32.99+ orders |
| International Warehouse | 7 to 12 business days | Free on $32.99+ orders |
Delivery times are estimates and may vary because of carrier delays, holidays, weather, customs processing, or other circumstances outside our control.
If your order contains multiple products, some items may ship from our US warehouse while others may ship from our international warehouse.
In this case, your order may arrive in separate packages and on different days. There is no additional shipping charge for split shipments, and you will receive separate tracking information for each package.
As each shipment leaves the warehouse, we'll email you its tracking information. If your order is being delivered in more than one package, you may receive multiple tracking numbers.
If you cannot find a tracking email, check your spam folder first, then reach out through our Contact page and we'll be happy to help.
We currently deliver to customers within the United States only. Some products are fulfilled from our US warehouse, while others may be fulfilled from our international warehouse depending on availability.
The warehouse a product ships from does not change the destination countries we serve — we currently accept orders for US delivery only.
If your order has not been processed for shipment yet, contact us as soon as possible and we'll do our best to update the address.
Once a package has been handed to the carrier, we may no longer be able to change its delivery address, so please double-check your information at checkout.
Carriers occasionally experience delays during busy periods, bad weather, or other unexpected circumstances. International-warehouse shipments may also experience occasional delays while moving through the carrier network or customs.
If your tracking has not updated for several business days, or it shows delivered but you have not received your package, contact us and we'll help investigate the shipment.
More answers live in the Help Center, or send a note and we will reply within one business day.