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If your question is not above, send a message. Every email is read and answered personally, so you get a real reply written for your situation, not a canned script.
The fastest way to reach us. Include your order number if your question is about an existing order, and a photo if something is not working.
support@petsumi.comMessages are answered Monday through Friday, usually within one business day. Notes sent over the weekend are picked up first thing Monday.
Tip: most order, return, and setup questions are already answered in the topics above, so it is worth a quick search first.